The Digital Transformation has been in full swing for a while. And as of recent it has been making its presence known in a new arena: higher education. Changing demographics and technological advances are putting unprecedented pressure on academia to make the move to a more technologically advanced and accessible information system.
Is Digital Transformation Really Necessary?
Software maker Unit4 created a poll in 2016, which interviewed over 2,000 full and part-time undergrad students from Canada, the U.S., Australia, and various European countries. The poll found that 70% of the responders wanted their “college or university to update what is known as a student information system… [This would] make it possible for them to access administrative tools, as well as academic coursework through websites or applications on their mobile phones, tablets, laptops, or desktop computers.”
That’s quite a large percentage. Students overwhelmingly want to see their campuses engage in the Digital Transformation.
Those working in Higher Ed know the unique challenges they face, which include the handling and management of a steady stream of information.
The start of a new semester means:
- Financial aid paperwork
- Course records
- Enrollment forms, etc.
The list could quite literally go on forever.
In addition to the flood of paperwork, administrators are facing pressure from stakeholders and supporters to update and modernize systems. Educators are facing pressure regarding the evolution of nontraditional academic models. If your institution of higher education doesn’t start the process of embracing the Digital Transformation, you may find yourself soon trying to play catch up.
Leaning in to the digital transformation can have some serious benefits for your students and for the growth of your organization. When looking at students and how the digital transformation can help them, there are two categories to examine: student engagement and the data that comes from it.
How to Help Higher-Ed Students in the Modern World
Through a variety of channels, such as text, e-mail, chatbot, mobile apps, etc. you’re able to interact with students and get their feedback on pretty much anything. Through this engagement, you’ll know more about your students.
And with that information, you can decide what channel is likely to deliver the best outcome.
By following academic performance and what sites students are visiting, you can get an idea of how students are engaging and thus how the communication should occur. This type of information can help you make knowledgeable decisions to connect with students.
Different Ways Digital Transformation Can Help Universities
1. Document Management
We’ve already agreed that university officials are dealing with a lot of paper.
Manually managing paper and information:
- Is tedious
- Leads to HIGH paper, labor, and storage costs
- Opens up the process to human errors
The best way to free up time and save your department from mistakes is to go digital. If you want an in-depth look at the benefits of going digital, take a look at this blog post.
Increase efficiency and streamline your operations with document management systems—all of which will only help you to better serve your students. At Inspiris, we believe the best option is Laserfiche, a user-friendly platform. It is currently the most flexible, comprehensive database system.
2. Cloud Solutions
Universities are always looking for ways to better serve their students, as well as grow their programs by attracting more students.
Many older students and postgrads are likely to spend more time off campus than on. In addition, you have to consider students who are working or may live far from campus. They’ll need access to their coursework, projects, notes, etc.
Transferring information to a cloud-based platform can provide access for all from anywhere with Internet connection.
3. Track the Student Lifecycle
With the right technology, you can follow your students’ journey from admission to graduation. From everything to class registration to billing, you’ll be able to assist your students and ensure they’ll be successful while having a great college experience.
4. Predictive Analytics
This is perhaps the most helpful of all the aspects of the digital transformation. It’s because using predictive analytics can help you identify at-risk students before they drop out.
Analytics can reinforce retention strategies and boost degree completion. At the same time, this tool helps you identify areas to grow and continue providing the best education experience possible.
Do you feel that any of the above-mentioned characteristics can improve your institution? If you’re not sure what your university needs and you’d like an expert opinion, we’re here! Inspiris has been helping organizations utilize technology while putting people first for over 20 years.
Schedule your FREE consultation today!